Club Manager

Club Manager at CDL Human Resource

Club Manager at CDL Human Resource

About the Role

Our client is seeking a dynamic and experienced Club Manager to oversee the daily operations of a vibrant hospitality establishment in Siaya County. The ideal candidate will be responsible for ensuring exceptional customer service, efficient operations, and overall profitability of the club.

Key Responsibilities

Oversee the day-to-day operations of the club, ensuring smooth service delivery across all departments

Manage and supervise staff, including recruitment, training, scheduling, and performance evaluation

Ensure high standards of customer service and handle customer feedback or complaints professionally

Monitor inventory levels, procurement, and stock control of food, beverages, and supplies

Develop and implement sales and marketing strategies to drive revenue growth

Ensure compliance with health, safety, and licensing regulations

Prepare and manage budgets, financial reports, and cost control measures

Coordinate events, promotions, and entertainment activities to enhance customer experience

Maintain cleanliness, ambiance, and overall club standards

Qualifications & Requirements

Diploma in Hospitality Management or a related field

3 – 5 years of experience in the hospitality industry, preferably in a club, bar, or restaurant setting

Proven experience in a supervisory or management role

Strong leadership, team management, and interpersonal skills

Excellent customer service and communication skills

Good financial management and budgeting skills

Knowledge of health, safety, and licensing regulations

Ability to work flexible hours, including evenings, weekends, and public holidays

Note:

The ideal candidate should be available to start immediately.