Fraud Detection Analyst

Branch Manager - Hola Branch at KCB Bank Kenya

Fraud Detection Analyst

Location: Remote, Kenya
Employment Type: Full Time
Reports To: Remote Fraud Operations Manager

JOB SUMMARY

We are seeking a sharp, analytical Remote Fraud Detection Analyst to join our risk management team. In this role, you will monitor transactions, investigate suspicious activity, and prevent fraudulent behavior across our platforms—all from your home office. The ideal candidate has strong pattern recognition skills, experience in fraud analysis or financial services, and the ability to make quick, accurate decisions in a fast-paced remote environment.

RESPONSIBILITIES

Transaction Monitoring: Review real-time and historical transactions across multiple systems to identify potentially fraudulent activity, including unauthorized access, payment fraud, and account takeover attempts.
Investigation: Conduct thorough investigations of flagged accounts and transactions, gathering evidence and documenting findings in case management systems.
Decision Making: Make rapid, risk-based decisions to approve, decline, or flag transactions; initiate account holds or restrictions when necessary.
Documentation: Accurately log all investigation details, decisions, and outcomes in fraud management platforms; maintain clear audit trails.
Self-Management: Maintain productivity targets for case reviews while working independently without direct on-site supervision.
Pattern Identification: Identify emerging fraud trends, attack vectors, and vulnerabilities; escalate findings to management and suggest prevention strategies.
Collaboration: Participate in virtual team meetings, fraud alert briefings, and cross-functional calls with payments, compliance, and customer support teams.

QUALIFICATIONS

Required:

High-Speed Internet: Reliable, hardwired (or high-performance wireless) internet connection with a backup plan.
Dedicated Workspace: Quiet, distraction-free home office environment that complies with data security and confidentiality requirements.
Experience: 2+ years in fraud analysis, risk operations, or a related role in banking, fintech, or e-commerce.
Tech Proficiency: Familiar with fraud detection tools (e.g., Kount, Sift, Forter), case management systems, and data analysis tools (Excel, Google Sheets, SQL basics).
Analytical Skills: Strong ability to analyze data, identify patterns, and make sound decisions under pressure.
Attention to Detail: High level of accuracy in reviewing transactions and documenting findings.
Self-Discipline: Proven ability to manage case queues, meet SLAs, and work independently.

Preferred:

Associate’s or Bachelor’s degree in Finance, Criminal Justice, or related field.
Certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist).
Experience with SQL, Tableau, or data visualization tools.

REQUIREMENTS

This is a fully remote position. Employees are responsible for providing a suitable home office setup, including:

A personal computer or laptop meeting company specifications (or company-provided equipment)
USB headset with noise-canceling microphone
Backup internet plan or mobile hotspot to ensure connectivity during outages
Dual monitors recommended for transaction review efficiency

Company may provide laptop, monitor, headset, and a stipend for home office setup.

SCHEDULE

Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed to support 24/7 fraud monitoring operations. Rotating shifts may include overnight coverage.