Business Development Officer Corporate Office

Business Development Officer Corporate Office at Old Mutual Kenya

Job Description

Delivery of the budget for both Grow Corporate Life Business Sales through brokers, independent agents, tied agents and direct sales.

Follow up competitiveness of proposals sent out

KEY TASKS AND RESPONSIBILITIES

Delivery of Budget – Ensure the set budget for Group Life, Group Credit Life, Group Last Expense and Group Critical Illness is realized for year.

Market Intelligence – Obtain market information in respect of corporate business and ensure the information is used for product improvement so that our product offering remain relevant and continue to meet customer expectations

• Proposals of follow up: Ensure proposals are delivered within the agreed timelines

Driving business and ensuring sustained growth, focusing on achieving/ surpassing sales targets

Expanding business reach and proactively creating new sales leads/ opportunities

Constantly interacting with prospects and maintaining cordial business relationship with key clients

Expanding channel business by sourcing new partners as well as maintaining efficient business relationships with existing partners to enhance growth of business operations

Handling high value sales, addressing minor details and identifying areas of improvements in customer service

Undertaking business case assessment to enhance channel sale relations, as well as assessing and evaluating new products

Managing an efficient sales cycle (sales pipeline) and value based service cycle through use of CRM to drive the following business goals: – Identify Target customer

Meeting to determine needs

Client acquisition

Account Service Plan – client/intermediary visits, policy documentation, credit control, claims management, SLA’s etc

Ensure that proper management of accurate, quality and timely business reports

Monitor competitor activity and advise the business on opportunities/threats that are presented by such activities

SKILLS AND COMPETENCIES

Decision Making

Initiating Action

Business Development, Key Accounts Management, Contractual Evaluation & Negotiation

Setting Strategies/ Sales Target, Clientele Development, Sales Management

Coordination, Competitor Analysis

Product Management, Customer Care

Vendor Management

Communication & Interpersonal, Leadership, Analytical Thinking Skills

KNOWLEDGE & EXPERIENCE

Technical Knowledge,

At least 3 years’ experience

QUALIFICATIONS

Bachelor degree Marketing, Commerce or Business Administration

Sales experience

Employee Benefits training and experience will be an added advantage

KEY RESULT AREAS & PERFORMANCE INDICATORS

Meeting set revenue targets measured periodically

Timely delivery of proposals and quotations

The amounts of new revenue placed through targeted distribution channel partners.

Debtor days for Distribution Channel partners

Expense controls for Profitability of accounts placed

The number of suggested new solutions to clients and distribution channel partners

Timely periodical reports to seniors

ANTI-MONEY LAUNDERING (AML) EXPECTATION

The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries.

This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.

Skills

Building Trust, Change Management, Client Needs Assessments, Commercial Acumen, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Executing Plans, Identifying Customer Needs, Identifying Sales Opportunities, Sales Software, Strengthening Customer Relationships, Upselling

Competencies

Builds Networks

Business Insight

Collaborates

Communicates Effectively

Customer Focus

Demonstrates Self-Awareness

Develops Talent

Drives Results

Education

NQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent